BowFlex TC10 Treadclimber Error Codes

Learn what error codes mean for the Bowflex TC10 treadclimbers. Learn how to troubleshoot the error code and how to solve it.

• If the error code has never appeared before, the first step should always be to power the machine off/on. Does the code re-appear? If the code reappears or has been seen before, then proceed with the steps listed for the error.
• After completing each resolution step listed for the error, restart the machine. Does the error return? If not, proceed to the next resolution step.
• If multiple codes are present address the “Hxx” codes first, before troubleshooting “Cxx” codes. After addressing any “Hxx” codes, the “Cxx” codes may not re-appear.

Error Code	Error Name	Resolution
EStP	Estop Error	Check and make sure the E-Stop is plugged in and fitted correctly. Replace the upper electronics.
C01	Console over voltage	Check all three I/O cable connections (MCB, top of upright, back of console). Replace the I/O cables. Replace the MCB (Motor Control Board).
C02	Console under voltage	Check all three I/O cable connections (MCB, top of upright, back of console). Replace the I/O cables. Replace the MCB (Motor Control Board).
C03, C04, C05, C06, or C07	Console current/hdw errors	Troubleshoot other codes first and restart the machine. Replace the console.
C08	Wrong MCB	Replace the MCB with the correct part for the machine.
H03	Critical motor current	Check that all the MCB wiring is secure. Replace the MCB.
H05	Communication lost	Check all three I/O cable connections (MCB, top of upright, back of console). Replace the I/O cables.
H06	Communication issue	Power the machine off/on.
H07 and H16	Over-speed condition	If the error occurs when the machine is powered up or when the start button is pressed, replace the MCB. If the error occurs due to pushing belts beyond motor speed, advise not to push belts beyond motor speed.
H08	No tach detected	Check that the motor tach I/O cable is connected at both ends. Replace the motor assembly.
H11	Power supply voltage low	If the error has occurred multiple times replace the MCB. Otherwise, restart the machine.
H12	Memory error	If the error has occurred multiple times replace the MCB. Otherwise, restart the machine.
H13	Hardware failure	If the error has occurred multiple times replace the MCB. Otherwise, restart the machine.
H15	Over current	Check belt lubrication/tension. If a heavier user is at low speeds set shocks to MIN travel and try a shorter workout at a higher speed (over 2.0MPH). If the problem has slowly developed over a long period of time, and has been getting worse, replace the motor.
H17	Motor wiring	Check motor wiring connections to the MCB. Replace the motor. Replace the MCB.
H18	Wiring Short	Check all wiring connections at the MCB. Replace the MCB.
H19	Low Voltage issue	Check all wiring connections at the MCB, AC plug assembly, and power cord.  If the error has occurred multiple times, replace the MCB. Otherwise, restart the machine.
H20	MCB backup monitor error	If the error has occurred multiple times replace the MCB.
H22	High Voltage issue	If the error has occurred multiple times replace the MCB. Otherwise, restart the machine.
H23	No tach signal (MCB detected tach but saw no tach pulses)	Check motor power wire connection and tach I/O cable connection at both ends. Check that the tach wheel is mounted securely to the motor shaft. If not, tighten the tach wheel. Replace the motor.
H24	Current issue	Troubleshoot any other errors first. If other errors are resolved, and the error has occurred multiple times, replace the MCB,
H26, H28, and H29	Circuitry issue	If the error has occurred multiple times replace the MCB. Otherwise, restart the machine.
H30	EStop Error (Possible detection out of sync)	Check and make sure the E-Stop is plugged in and fitted correctly. Check console EStop cable connection. Replace the console. Replace the MCB.
H31	Motor Short. Speed higher than current	Does this happen when the machine is about to start a workout? Check all motor connections at the MCB.